Responsible Gambling at New King Casino

At New King we are committed to safer gambling and to helping players keep their play enjoyable and under control. Player safety is a priority for us, so we provide clear tools and guidance to manage time and spending, and we support anyone who needs to take a break or seek help.

Our player protection principles

We believe gambling should be a form of controlled entertainment. We promote responsible play by offering transparent account controls, clear limits, and access to impartial support services. We expect all players to be honest about their age and financial situation and to follow our account rules.

Activity-control tools

You can manage your account with practical tools designed to limit activity and reduce harm. These include deposit limits, loss limits, session time limits, reality checks and temporary account holds. To change any controls, visit your account settings or contact our support team.

How to contact support

If you need help setting limits or arranging a break, contact our team via live chat or email [email protected]. Our staff can guide you through available options and set temporary restrictions on request.

Deposit limits

Players may set deposit limits to control how much they add to their account. Limits can usually be applied per day, per week or per month. For example, common ranges offered by UK-facing operators are from £10 up to £1,000 per day, but you should choose figures that match your budget and comfort level.

Loss limits

Loss limits cap the total amount you can lose over a chosen period. These help prevent chasing losses and support longer-term control. Loss limits can be set and lowered at any time; increases may require a waiting period for your protection.

Time limits and session controls

Use session timers and reality checks to manage how long you play. You can set automatic reminders, limit daily play time, or enforce short breaks between sessions. If you need a longer pause, consider an account break or self-exclusion.

Self-exclusion and account breaks

Self-exclusion is available for players who need to stop gambling for a defined period. You can request a short break, a fixed-term exclusion or a permanent closure of your account. We will prevent access and remove promotional contact for the duration of the exclusion. Speak to [email protected] to arrange this.

Signs of problematic behaviour

Warning signs can include spending more than intended, difficulty stopping, borrowing to gamble, neglecting commitments, or frequent unsuccessful attempts to cut back. If you recognise these signs in yourself or someone else, consider using our tools or seeking professional help.

Tips for staying in control

Set realistic deposit and time limits, stick to a budget, avoid using gambling to cope with stress, and take regular breaks. Keep a log of play and losses to stay aware of activity, and never gamble with money you cannot afford to lose.

Professional help and support organisations

If you need external support, contact BeGambleAware or GamCare for confidential advice, counselling and local resources. In an emergency, contact your GP or local emergency services. Reaching out early can make a real difference.